Our Vintage Promise
Every piece at donnadressshops.com is a curated treasure with its own history.
All vintage purchases are final sale – no returns or exchanges.
Before You Order
- 📏 Measure Twice: Compare our detailed measurements to your wardrobe favorites
- 🎨 Color Check: Monitor calibrations vary – refer to our descriptions
- 🔍 Zoom In: High-res photos show all vintage character (light pilling, faint marks, etc.)
Exceptions We Honor
- Damaged Items: Contact us within 48 hours of delivery with photos
- Significant Misrepresentation: If an item differs materially from its listing
For these cases only:
- Refund issued to original payment method
- Return shipping covered by us
How to Report an Issue
- Order number
- Clear photos of concerns
- Description of discrepancy
Processing Time: 3-5 business days after inspection
Address: 1410 W 39th Street, Kansas City, MO 64114
Eligible Returns (30 Days)
✔️ Contemporary accessories (non-vintage)
✔️ Brand new in-house designs
✔️ Gift cards
All vintage clothing/items remain FINAL SALE
Refund Processing
- 5-7 business days after we receive your return
- Original payment method only
- Late/missing returns refunded as store credit